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Shipping & returns

Shipping Policy

Shipping policy

Xtent Survival holds no liability for shipping deliveries that could be impacted by customs duties, delays, loss due to natural disasters, or disruptions in air and ground transportation services.

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Shipping Rates

SHIPPING RATES

United States:

-Xtent Survival offers FREE Shipping on all orders $100+ in the United States. 

Alaska & Hawaii:
-For Alaska & Hawaii, shipping costs are calculated at checkout based on the weight of your order. 
Canada:
-Shipping within Canada is FREE for orders over $138.01 CAD. There is a $15-17 CAD flat fee for Canadian orders between $100-$350 CAD, due to higher shipping costs to the following provinces: NWT, YT, NU, QC, NL & The Maritimes

Shipping Times
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Shipping Times

-Standard Shipping: 5-10 business days
-Expedited Shipping: 3-5 business days
-Express Shipping: 1-3 business days
-Local Delivery (Orange County, CA): Within 24 hours
Most orders ship within 1-3 business days of ordering (Monday-Friday, 8 am to 5 pm PST).

Returns/Refunds

Returns/Refunds

To start a return, contact Customer Service with your order number and reason.

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